Synergise has been a long popular training tool for Google Apps. It provided interactive training and walkthroughs for organizations at a nominal fee. Last Spring, Google acquired Synergise in order to offer this support to a broader audience – for free. Now, your institution (Google Apps for Education/Work/Non-Profits) can roll-out this in house training system for free under the rebranded “Training for Google Apps.” It’s a great resources for your users and allows them to expand and self-direct their training.
To use this feature, your Google Apps administrator will have to install it using Google’s Marketplace Apps. Next, they can either force-install it as a Chrome Extension for the institution, or direct users to install this tool via the Google Chrome webstore. Training for Google Apps also allows you to shape your organization’s support system by recommending lessons, adding your own content, and running reports. This is a great way for you to provide scaled and relevant support for your school or workforce.